Your satisfaction and enjoyment with your Book By You novel is our main priority and we will, at no charge to you, reprint and reship your book if there is an issue with the workmanship. If you encounter an issue with your book please contact us immediately by email or telephone and we will rectify the problem promptly.
Each book is individually made and personalized just for you with the customized information entered at the time of order. Throughout the order process we encourage our customers to carefully review the spelling and features entered. We do not offer refunds or replacement books for customer spelling issues or input errors.